Success Story: For LECFL Shared Contacts for Gmail® was the perfect solution!


The Organization

The Lubavitch Educational Center (LECFL) is a school with classes ranging from preschool to high school. The organization uses Google Apps for Education and takes advantage of Google Voice to assign and collect homework.

LECFL needed a solution that would sync multiple contact groups (class rosters) across different users’ (teachers) mobile devices. Since teachers needed to identify which students were calling in, the solution would have to work with Google Voice, so that incoming calls appeared with caller ID.

The Challenge

Even though Google Apps provided Google Voice, it did not provide a way to share contact groups across different users in the domain. LECFL needed to share many groups, in a very specific way:
►Several address books (lists of students) would be shared with specific teachers, or groups of teachers
►Different access permissions would be needed to allow the faculty to (edit/read only/delete contacts) as they needed
►Teachers needed shared contacts appearing on their mobile devices to be detected by Google Voice caller ID

The Solution

After installing Shared Contacts for Gmail® from the G Suite, the administrator quickly began sharing the class rosters with the teachers.
The shared contacts appeared on their mobile devices right away and were detected by Google Voice for caller ID.
For LECFL, Shared Contacts for Gmail® was the perfect solution. Now the teachers have the information they need and they can use their Google App the way they want to.

What did they say? 

“Shared Contacts for Gmail® allows our teachers to see class rosters and other contact details right on their mobile devices. So when they receive an incoming call, Google Voice uses the contacts to identify the caller.” , Rabbi Menachem Tauber | Computer Science Teacher

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